Legal

Privacy notice

How Crane Ridge Limited handles personal information sent through this website.

Who we are

This website is operated by Crane Ridge Limited, registered in England and Wales (company no. 12739832), Piccadilly Business Centre, Unit C Aldow Enterprise Park, Blackett Street, Manchester M12 6AE, England. Crane Ridge South Africa (Pty) Ltd is a member of the group. Contact us about privacy at info@crane-ridge.com.

What we collect

When you use the contact form we receive the details you enter: your name, email address, and optionally your company, phone number, project stage and message. We use them only to reply to your enquiry and to keep a record of our correspondence. Our lawful basis is our legitimate interest in responding to business enquiries.

Cookies and tracking

This website does not use cookies, analytics or advertising trackers. Fonts are served from our own server, so no information is sent to third parties when you browse.

Sharing and retention

We do not sell or share your details. Enquiry emails are kept for as long as needed to deal with the enquiry and any resulting engagement, and then deleted. Our website host processes form submissions on our behalf.

Your rights

Under UK data-protection law (and POPIA in South Africa) you may ask to see, correct or delete the information we hold about you, or object to its use. Email info@crane-ridge.com. You can also complain to the UK Information Commissioner's Office (ico.org.uk) or South Africa's Information Regulator.